tk779 Terms and Conditions
Please read these terms and conditions carefully before using tk779. By registering on this platform, you automatically agree to all of these terms.
Table of Contents
- 1. Eligibility and Age Requirements
- 2. Account Registration
- 3. Deposits and Withdrawals
- 4. Bonuses and Promotions
- 5. Gameplay Policy
- 6. Prohibited Activities
- 7. Privacy and Data Protection
- 8. Account Termination
- 9. Limitation of Liability
- 10. Amendments to Terms
- 11. Dispute Resolution
- 12. Responsible Gambling
tk779 ("we", "our" or "platform") is an online casino and sports betting service in Bangladesh. These terms and conditions ("Terms") form an agreement between you ("user" or "member") and tk779. When you use our website, register, or participate in any game, you agree to comply with all provisions of these terms and conditions.
If you disagree with any part of these terms and conditions, please refrain from using our platform. For any questions, contact our 24/7 live chat support.
Eligibility and Age Requirements
Age Limit and Legal Eligibility
To use tk779, you must meet the following requirements:
- You must be at least 21 years of age. This platform is open only to those aged 21 and above.
- You must be a legally competent person, meaning you must not have been declared incapacitated by any court or government authority.
- You must register using your real name, identity and personal information.
- You must not have any history of fraud or criminal activity.
- You must conduct all transactions from your own account — use of third-party accounts is prohibited.
Account Registration
Account Creation Rules
- Each individual may create only one account.
- All information provided during registration must be accurate, complete and up to date.
- Your account login credentials (username and password) must be kept strictly confidential.
- Transferring, selling or providing access to your account to a third party is strictly prohibited.
Identity Verification (KYC)
- tk779 may request documents for identity verification at any time.
- You may be required to submit a National ID (NID), passport or driving licence.
- Withdrawals may be placed on hold until the verification process is complete.
- Providing false information will result in immediate account closure.
Password Protection and Security
To keep your account secure, use a strong password consisting of a combination of letters, numbers and special characters. If you notice any unauthorised access to your account, notify our support team immediately. You are responsible for all activity on your account.
Deposits and Withdrawals
Deposit Rules
- Minimum deposit amount: ৳200 (per method).
- Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
- All deposits must be made from your own payment account.
- Using a payment account in a third party's name is strictly prohibited.
- tk779 reserves the right to verify any deposit transaction.
Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Withdrawal processing is generally completed within 30 minutes to 3 hours.
- Withdrawals can only be made using the same method used for the deposit.
- Large withdrawals may be held if KYC verification has not been completed.
- Withdrawals may be suspended pending investigation in cases of suspicious activity.
Bonuses & Promotions
Welcome Bonus Terms and Conditions
New members will receive up to a 100% bonus on their first deposit up to ৳20,000. The following conditions apply to the use of this bonus:
- A 25x wagering requirement must be completed before bonus funds can be withdrawn.
- Specific games and bet types may be included in the wagering calculation.
- Bet limits on certain games may apply while a bonus is active.
- There is a set time limit for completing a bonus. Any unused bonus will be cancelled upon expiry.
- Each member is entitled to one welcome bonus only.
VIP Program Terms
- The VIP program has three tiers: Bronze, Silver and Gold.
- Bronze members receive up to 0.3% weekly cashback.
- Silver members receive up to 0.5% weekly cashback.
- Gold members receive up to 0.8% weekly cashback.
- Regular and active participation is required to move to a higher tier.
General Promotion Terms
- All promotions may be changed or cancelled at the sole discretion of tk779.
- Participating in a single promotion from multiple accounts is prohibited.
- Accounts may be investigated and cancelled if bonus abuse is suspected.
- Bonuses will be cancelled if the promotion terms are not fully met.
Gameplay Policy
Fair Play Guarantee
tk779 is committed to ensuring fair and transparent gameplay on its platform. Our games are provided by reputable game providers who use Random Number Generator (RNG) technology to determine game outcomes. Game results are entirely random and not predetermined.
Betting Rules
- Each game has specific minimum and maximum bet limits.
- Bet amount restrictions may apply when playing with bonus funds.
- Bets affected by technical errors will be settled in accordance with the applicable policy.
- If a connection is lost during a game, the game state will be saved.
Sports Betting Rules
- Bets placed before an event starts are treated as pre-match bets.
- Live betting during an event is governed by separate rules.
- If an event is cancelled, placed bets will be refunded.
- tk779's decision on betting outcomes is final.
Prohibited Activities
Fraud and Deception
- Creating multiple accounts to take advantage of bonuses.
- Registering using a false identity or another person's information.
- Attempting to hack or manipulate game software.
- Using stolen or unauthorised payment methods.
Money Laundering and Illegal Activities
- Depositing or withdrawing funds from illegal sources.
- Using the platform for money laundering or terrorist financing.
- Operating another person's account or running a professional gambling syndicate.
- Arbitrage betting or system abuse.
Technical Abuse
- Playing using automated bots or software.
- Using a VPN or proxy to conceal your location.
- Exploiting security vulnerabilities on the website.
- Attempting DDoS or other cyber attacks.
Social Misconduct
- Harassing or abusive behaviour toward other users.
- Misconduct toward the support team.
- Filing false complaints or chargebacks.
- Spreading false information with the intent to damage the platform's reputation.
Privacy and Data Protection
Data Collection and Use
tk779 is committed to protecting your personal information. We collect only the information necessary to provide our services. Collected information includes your name, contact details, date of birth, payment information and records of gaming activity. This information is used to operate the service, verify identity, prevent fraud and meet legal obligations.
We use SSL encryption and other security technologies to keep your information safe. Your information will never be sold to third parties for commercial purposes. For more details, please read our Privacy Policy.
Sharing Data with Third Parties
- Sharing information with government authorities where required by law.
- Sharing with payment gateway providers for payment processing.
- Sharing with authorised game providers for gaming services.
- Sharing with fraud prevention and security partners.
Cookies and Tracking
- We use cookies to improve platform functionality.
- Session cookies maintain your login state.
- Analytics tools are used to improve the user experience.
- Cookies can be managed from browser settings.
Account Closure
Closed at the user's request
You can close your account at any time by contacting our support team. All pending bets must be settled and available funds withdrawn before the account is closed. You can also join the self-exclusion program to suspend your account for a set period of time.
Closed at tk779's initiative
We may close or suspend an account for the following reasons: violation of these terms and conditions, suspicion of fraud, money laundering activities, involvement in prohibited activities, or failure to verify identity. The reason for closure will be communicated where applicable.
Settlement of funds
If an account is closed due to a breach of terms and conditions, bonus funds will be forfeited. However, deposits made in good faith and legitimately earned cash funds will generally be returned. In cases of money laundering or fraud, all funds may be handed over to the relevant authorities.
Limitation of Liability
Service availability
tk779 strives to provide uninterrupted service at all times, however the service may be temporarily unavailable due to technical maintenance, server upgrades, or unforeseen circumstances. tk779 is not responsible for such service interruptions.
Game results
- Game results are entirely random and governed by RNG technology.
- Past wins do not guarantee future results.
- If an incorrect amount is displayed due to a technical error, the correct amount will apply.
- Displayed jackpot or prize amounts are subject to change.
Third-party content
- tk779 is not responsible for the content of third-party game providers.
- Disputes with game providers will be governed by their own terms and conditions.
- The relevant institution is responsible for external payment processing issues.
- The user is personally responsible for internet connection issues.
Terms and Conditions Changes
Right to change and notice
tk779 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform and the "last updated" date in the document will be updated.
Continuing to use the platform after changes have been made will be considered as your automatic acceptance of the new terms and conditions. It is therefore recommended that you review these terms and conditions on a regular basis.
Dispute Resolution
Complaint submission process
If you have any dispute or complaint, please first raise the matter with our 24/7 live chat support. The support team will make every effort to resolve the issue. If it is not resolved via live chat, send a written complaint to [email protected]. We will respond within 7 business days of receiving the complaint.
Dispute resolution steps
- First, contact us directly via live chat.
- If necessary, submit a written complaint by email.
- Internal investigation and review.
- Final decision communicated by email.
Chargeback policy
Filing a false or fraudulent chargeback is a serious violation. Taking such action will result in immediate account closure and may lead to legal action. For legitimate complaints, always contact our support team first.
Responsible Gaming
Commitment to responsible gambling
tk779 believes that gambling is an entertainment activity and that it is essential to manage it responsibly. We are committed to protecting the mental and financial well-being of our users. If you feel that your gambling habits are getting out of control, seek help immediately.
Self-limits and self-exclusion
- Set daily, weekly, or monthly deposit limits.
- Set a loss limit to prevent overspending.
- Self-suspend your account for a set period of time.
- Contact support for permanent self-exclusion.
Signs of problem gambling
- Placing more bets to try to recover lost money.
- Hiding gambling activity from family or friends.
- Being unable to stop playing despite financial problems.
- Relationships or career being harmed due to gambling.
Have a question about the terms and conditions?
Our 24/7 Bengali live chat support team is always ready to answer any question.
Email: [email protected]